Democratising research

Saturday 11 February 2023

The conclusion reached was that while researchers should remain primarily responsible for conducting the research, they should actively involve other team members throughout the process. This approach allows for collaboration and harnesses the diverse perspectives and expertise within the team. Here’s a summary of the key points supporting this conclusion:

  1. Researchers' expertise: Researchers possess specialized skills, knowledge, and experience in conducting research. They have the necessary training to design studies, collect data, analyze findings, and interpret results accurately. Acknowledging their expertise ensures the quality and validity of the research.

  2. Efficiency and focus: Researchers are typically dedicated to research activities and have the capacity to manage the research process efficiently. By entrusting them with the primary responsibility, the team can leverage their expertise and maintain a focused approach towards achieving research goals.

  3. Collaboration and knowledge sharing: Involving team members in the research process fosters collaboration and knowledge sharing. It allows for cross-functional learning, where researchers can benefit from the unique perspectives and insights of designers, developers, and other stakeholders. This collaborative approach promotes a sense of ownership and engagement within the team.

  4. Contextual understanding: Team members who work closely with users and clients often possess valuable contextual knowledge. Involving them in the research process ensures that this valuable information is shared and considered during research design, data collection, and analysis. Their input can contribute to more meaningful and relevant research outcomes.

  5. Empowerment and skill development: Involving team members in research activities empowers them to contribute to the decision-making process. It also provides an opportunity for skill development, enabling team members to gain exposure to research methodologies and insights, ultimately enhancing their professional growth.

  6. Improved research outcomes: By involving multiple team members, research findings benefit from diverse perspectives, leading to a more comprehensive understanding of user needs, pain points, and preferences. This inclusive approach can result in more relevant and user-centered design decisions.

In summary, the consensus reached was that researchers should remain responsible for conducting research due to their specialized skills and expertise. However, involving team members in the research process promotes collaboration, knowledge sharing, and empowers the entire team to contribute to user-centered decision-making. This approach ensures efficient research outcomes while harnessing the collective intelligence and diverse perspectives of the UX design and research team.